Delivery and Return Policy

Order Processing:

After your order is received during business days (Monday-Saturday), orders placed before 14:00 will be shipped on the same day.
Orders received on Sundays will be shipped on the first business day of the week (Monday).

Shipping Process:

After your order is shipped, delivery time to addresses within Istanbul is within 1-2 business days.
Delivery time to other districts outside Istanbul varies between 1-3 business days.

Cargo Tracking:

When your cargo is shipped, you will be sent a tracking number. With this number, you can track the status of your cargo online.

Shipping Fees:

Shipping costs for your orders may vary depending on your cart amount. Shipping costs are not charged for orders over a certain amount.

Delivery Problems:

If you have any problems with the delivery of your order, please contact us immediately. We will handle communication with the courier company.

Notes:

Shipping time is valid from the date the order is placed and delays may occur due to force majeure reasons such as natural disasters and density.